- Introduction
Welcome to Balsa Nutrition. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.
- Information We Collect
a. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, shipping address, and payment information when you make a purchase or create an account on our website.
b. Usage Information: We collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, referral URLs, and pages viewed. We use cookies and similar tracking technologies to collect this information.
- How We Use Your Information
We use the information we collect for the following purposes:
a. Order Processing: To process and fulfil your orders, including billing, shipping, and customer support.
b. Communication: To send you order confirmations, updates, newsletters, and marketing materials based on your preferences.
c. Improvement: To improve our website, products, and services, and to better understand how users interact with our website.
d. Security: To protect our website and our users from fraud, security threats, and other malicious activities.
- Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
a. Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business.
b. Legal Compliance: We may disclose information when required by law or to protect our rights, privacy, safety, or property.
c. Business Transfers: If our company undergoes a merger, acquisition, or sale of assets, your information may be part of the transferred assets.
- Your Choices
You can choose not to provide certain information, but this may limit your ability to use some features of our website or make purchases.
You can opt out of receiving marketing emails by following the unsubscribe instructions provided in those emails.
- Security
We employ reasonable security measures to protect your information from unauthorized access and disclosure. However, no data transmission over the Internet or electronic storage method is completely secure.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will be posted on our website, and the effective date will be noted at the beginning of the policy.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@balsanutrition.com.
Thank you for trusting Balsa Nutrition. We are dedicated to safeguarding your privacy and providing you with the best possible experience.